You are already having an own domain and you want to keep it for your branchbob shop? No problem this is how it works:

  1. Log in at your domain provider and change the CNAME to domains3.branchbob.com
  2. Login to your branchbob Cockpit and hit "domains" > add new domain" 
  3. Enter your domain name in the form of shop.example.com
  4. Plan on 24 hours of relocation time until your store is found under your domain name

Examples- How to set a CNAME record with your domain provider:
Godaddy:

https://de.godaddy.com/help/eine-cname-record-hinzufugen-19236?lang=en

Namecheap:

https://www.namecheap.com/support/knowledgebase/article.aspx/9646/2237/how-to-create-a-cname-record-for-your-domain

If you have any problems feel free to contact us under support@branchbob.com.

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